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Congress takes action to help Postal Service – will it work?

By Barbara Simpson

 

If you’re like me, you have spent many hours over the last years fretting about our inadequate U.S. Postal Service.

I have no problem with the people working in my local post office. They are friendly, helpful and diligent. That’s the rank and file. When I ask for assistance from the “managers,” well, that’s a different story.

Example, just yesterday I received a package, delivered to my front door. It was a 12-by-12-inch box. It was lightweight and should not have been a problem, except it had a huge gash in it. Fortunately, it did not damage the contents, but I was not happy that it had been so terribly damaged.

When I went to the post office and asked to speak to the manager, I told him what happened and said I wanted to file a complaint. He told me they don’t know who handled the package.

 

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