The lifeblood of an organization is its customer list. Lose that — lose contact with one’s entire support base — and the organization cannot survive. That means Mailchimp holds the livelihood of numerous organizations in its very hands. Suffer an unexpected attack on your customer contact list, and your organization is not going to make it.

Whenever their employees secretly disabled all of the Russian Faith mailing list accounts we had paid for, perhaps this is the version of the Mailchimp logo that they were wearing on their shirts at the time they did it:

Mailchimp is a 700 million dollar American megacorporation headquartered in Atlanta, Georgia. Billed as a marketing company, Mailchimp provides mailing list services to thousands of companies and organizations.

Being the industry leader in this field, they appeared to be the obvious choice to handle the thousands of names and email addresses on the Russian Faith mailing list.

Then about six weeks ago — without any warning — the Russian Faith mailing list disappeared. Our Mailchimp accounts disappeared. We could not send out any more Russian Faith newsletters. We could not advertise any fundraisers or news stories.

Worst of all, when new readers would try to subscribe to Russian Faith, their contact information disappeared into a virtual cyber black hole, because suddenly the website software was disconnected from the mailling list software, and thus it had no where to send the information.

We tried contacting Mailchimp, to find out why that cut off the Russian Faith account with no warning. Days went by, and we received no response.

Finally, we were able to get through to a worker at Mailchimp. They said that our website is guilty of “hate speech”, and so they decided to shut down our account with no warning…READ FULL ARTICLE HERE – Help Us Fight Back! – Russian Faith (russian-faith.com)

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