Two shoppers, a father and son, were injured during a shooting while the criminals were trying to get away.
KwaZulu-Natal police spokesperson, Colonel Thembeka Mbele said an employee at the shop alleged that they were packing up the jewellery that was on display.
She said the store was closed, the lights were off and the glass door was locked.
âOne of the suspects used a 10-pound hammer to smash the glass door. Three suspects entered the store. They went to the backroom where the safe is and took the jewellery putting it in a big carrier bag.
âThe salesman was assaulted with the firearm on his face and all over his body. Whilst the suspects were fleeing the shop, they were confronted by an armed security officer.
âThe suspects first shot at security officer and he retaliated by firing eight rounds. The suspects fled through entrance 1,â said Mbele.
She said the robbers fled the scene with an undisclosed amount of jewellery.
During the robbersâ getaway, Mbele said two shoppers, a father and son, were shot.
âThe son (34) was shot on the right knee and was taken by ambulance to the nearest hospital. The father was grazed on the left knee.â
Mbele said the robbers were all men and were all armed. They were also all wearing balaclavas and hats.
She said a window of another store and two kiosks were also damaged during the robbery.
Mbele said the security officer, who is based at Pavilion fired shots with a company firearm. He was not injured.
The hammer, that was used to break the jewellery shop glass, was recovered.
This is not first time the Narandas Jewelers has been robbed, with the previous one being at Gateway Mall shop.
In November 8 last year, News24 reported that a group of heavily armed criminals robbed the Narandas Jewelers at Gateway Mall and ran off with an undisclosed amount of money and cash.
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